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The following courses are presented as public and on-site courses, primarily in South Africa and remotely in the Middle east and South East Asia with typical course content shown on relevant pages.

Root Cause Failure Analysis

Root Cause Failure Analysis is fundamental to any reliability improvement program as specified in ISO 55001 paragraph 10.1 on Continual Improvement.


The course is very closely aligned to the Continual Improvement paragraph of ISO 55000 which states that when a nonconformity or incident occurs in its assets, the organization SHALL take action to control it; deal with the consequences; review the details; determine the causes; implement corrective actions and review the effectiveness of such corrective actions.

RCA/RCFA with related corrective actions is thus fundamental to any asset improvement program and as such should be entrenched in the organisation’s processes. This not only refers to the RCA/RCFA methodology being used but to the management of all related processes, i.e. record the incidents; trigger and scale the investigation; analyse all relevant data; identify best possible corrective actions; implement these to realise the benefits of it not recurring. The training addresses all the above items to ensure an effective Continual Improvement Process is setup and managed within the organisation.

A further aim of the course is to establish a “preventive or defect elimination culture” within the organisation by moving away from blaming during RCA/RCFA sessions. This is done by using Cause-Mapping as the analysis methodology which is based on a “Scientific Based Evidence Chain of Events”. It builds on detailed analyses and cumulative learning from earlier RCA/RCFA cases and fosters accountability and also assists with FMEA studies.

Workshops are conducted based on typical industry examples, training attendees in the use of the Cause Mapping methodology and guide them in structuring and entrenching the RCA/RCFA process within their organizations.


After this training, you will be able to:

  • Understand the important influence of processes and people on the organisation’s performance.

  • Establish the necessary failure recording, analysis, and management of corrective action processes.

  • Use the impact on company goals to trigger and scale RCA/RCFA investigations with related improvement actions.

  • Break down and analyze any problem within the organization by applying the cause and effect (cause mapping) principle.

  • Use the cause map to identify and execute solutions that will avoid recurrence of failures.

  • Understand how to develop and apply a prevention instead of a blame culture during an RCA/RCFA investigation.

  • All personnel involved in process and quality improvements

  • All problem-solving team members and leaders

  • All personnel involved in the production and maintenance disciplines.

Reliability Improvement

There are a number of technical elements which need to be addressed as part of a Reliability Improvement Program but foremost to this is to determine what value the intended program will bring to the organisation. Some of the technical elements are:

Equipment Hierarchy

Asset Criticality

Maintenance Content Optimisation

Workflow Management

Condition Monitoring

Proactive Maintenance Elements



Defect Elimination

Reliability Assurance


World class performance can only be achieved with a reliability strategy that includes operations, maintenance, engineering, human resources and procurement, fostering a reliability culture in the company. The course is highly practical and includes the latest ideas required to gain maximum economic value from the program. An overview of management concepts is presented together with a reliability roadmap, followed by more in-depth discussions on the technical elements required for reliability improvement. Short workshops are held to discuss core elements such as reliability audit, criticality analysis and RCA.


By the end of the course, participants will be able to:

• Calculate the economic value added (EVA) delivered through reliability improvement

• Analyze current performance against best-in-class benchmarks

• Develop a reliability strategy that aligns with the unique needs of the business

• Develop pro-active and re-active initiatives to improve reliability

• Engage colleagues to develop a reliability culture.


This course will benefit reliability engineers, maintenance managers, maintenance supervisors, planners, project engineers, operations managers, shift managers and operations supervisors.


The following Root Cause Failure Analysis and Reliability Improvement courses have been presented in South Africa, Middle East and Asia over the past five years

RCFA - Palabora Copper - June 2022

RCFA - Palabora Copper - April 2022

RCFA - Remote Training - Dec 2021

RCFA - Harmony Mine Training - Dec 2021

RCFA - Harmony Mine Training - Oct 2021

RCFA - Harmony Mine Training - Sep 2021

RCFA - Remote Training - Oct 2021

RCFA - Harmony Mine Training - Sep 2021

RCFA - Remote Training - Oct 2021

RCFA - Harmony Mine Training - Sep 2021

RCFA - Remote Training - Oct 2021

RCFA - Harmony Mine Training - Sep 2021

Reliability - Remote Training - Jun 2021 (2 sessions)

RCFA - Remote Training - May 2021

Reliability - Remote Training - Mar 2021 (2 sessions)

Reliability - Remote Training - Dec 2020

Reliability - Remote Training - Nov 2020

Reliability - Public Training in Johannesburg - 30 Aug 2019

Reliability - Public Training in Karachi - Jul 2019

Reliability - Public Training in Johannesburg - May 2019

Reliability - Uch Power in Pakistan - Aug 2018

Reliability - Uch Power in Pakistan - Apr 2018

RCFA - Public Training in Johannesburg - Nov 2017

Reliability - Kapco & K-electric in Pakistan - Jul 2017













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